Some UPS Rules |
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| You expect delivery but the package does not arrive. Here is a short list from UPS that outlines why. Check the
UPS web site for complete exceptions. If UPS notes an "exception" on your delivery - use your tracking number to find out - we follow their rules and will not be responsible for delays and will not make any adjustments to your shipping charges.
The guarantee also does not apply to shipments that are delayed due to causes beyond UPS's control, including but not limited to, the following: 2. The nature of the shipment, defect, or inherent vice of the product; 3. Failure of the Shipper or Consignee to observe any term contained in these Air Freight Terms, including but not limited to improper or insufficient packaging, securing, addressing or marking of any shipment, including omission of, or provision of, an incorrect Consignee address or ZIP code on the Air Waybill, providing insufficient information, or the Shipper's failure to follow any term related to shipments that are not acceptable for transport. 4. Acts of God, weather conditions, environmental or hazardous goods incidents, perils of the air, public enemies, public authorities acting with actual or apparent authority, acts or omissions of customs officials or similar authorities, the application of security regulations imposed by the government or otherwise applicable to the shipment, authority of law, quarantine, riots, strikes or other labor disputes or disturbances, civil commotions or hazards incident to a state of war, local or national disruptions in ground or air transportation networks or systems due to events beyond our control, disruption or failure of communication and information systems, disruption or failure of utilities, or other circumstances beyond our control (hereinafter referred to collectively as "Force Majeure Events"). 5. Compliance with laws, government regulations, orders or requirements, or any cause beyond our control. |
